Privacy policy

Last updated: March 6, 2026

Battery Junction operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Battery Junction is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us.
  • Device information including information about your device, browser, network connection, IP address and identifiers.
  • Usage information regarding your interaction with the Services.

Personal Information Sources

  • Directly from you when you create an account, place orders or communicate with us.
  • Automatically through cookies and similar technologies.
  • From service providers engaged to operate store technology.
  • From partners or other third parties.

How We Use Your Personal Information

  • Provide and Improve the Services.
  • Marketing and Advertising.
  • Security and Fraud Prevention.
  • Communicating with You.
  • Legal Reasons.

How We Disclose Personal Information

  • With Shopify and service providers that operate store technology.
  • With business and marketing partners that provide advertising services.
  • When you request us to share information to complete transactions.
  • Within our corporate group.
  • When required by law or to protect legal rights.

Relationship with Shopify

The Services are hosted by Shopify which processes personal information to provide and improve the Services. Information submitted to this store may be transmitted to Shopify and service providers located in other jurisdictions. To learn more about how Shopify processes personal information please review the Shopify Consumer Privacy Policy

Third Party Websites and Links

The Services may include links to third-party websites. We are not responsible for the privacy practices of those sites.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from minors.

Security and Retention of Your Information

No method of transmission or storage is completely secure. Personal information is retained only as long as necessary to provide services or comply with legal obligations.

Your Rights and Choices

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right of Portability
  • Right to Opt-Out of Sale or Sharing for Targeted Advertising
  • Managing Communication Preferences

Complaints

If you have concerns about how your information is processed you may contact us.

International Transfers

Your information may be transferred or stored outside your country of residence where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Contact

If you have questions regarding this Privacy Policy please contact us at:

Battery Junction
50 School House Rd Unit 2
Old Saybrook, CT 06475
Service@BatteryJunction.com

Battery Junction Operational Privacy Disclosures

Customer Support, Live Chat, and AI Assistance

Battery Junction may offer customer support through chat, email, phone, and other messaging tools. These systems may be operated by third-party support platforms such as Zendesk or similar providers.

Information shared through support communications may be recorded and stored to respond to inquiries, provide assistance, maintain service records, and improve support operations.

AI-Assisted Support

Some customer service interactions may involve automated systems or artificial intelligence tools used to assist support staff in retrieving information or drafting responses. Human agents may review or handle interactions.

Support Conversation Recording

Support communications such as chat transcripts, support tickets, and related communications may be retained for quality assurance, training, troubleshooting, fraud prevention, and dispute resolution.

SMS Marketing and Notifications

If you opt-in to receive SMS communications from Battery Junction, we may send order notifications, shipping updates, abandoned cart reminders, marketing messages, and product review requests.

SMS Compliance Notice: By providing your mobile number and opting in, you consent to receive automated marketing and transactional text messages from Battery Junction. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP and may request assistance by replying HELP.

SMS consent and opt-in data are not sold or shared with third parties except with messaging service providers that enable delivery of the messaging service.

Cookies and Cart Reminder Messages

Cookies and similar technologies may record when items are placed in a shopping cart or when checkout is initiated but not completed. This information may be used to send cart reminder messages when permitted and when you have provided consent.

Legal Disclosure

Battery Junction may disclose personal information when required to comply with legal obligations, enforce policies, investigate fraud, or protect rights and safety.

California Privacy Clarification

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Service providers processing personal information on our behalf are contractually restricted from using the information except to perform services.
  • Battery Junction does not sell personal information for monetary compensation.
  • Some advertising or analytics activities may constitute “sharing” for cross-context behavioral advertising as defined by applicable law.

Advertising and Cross-Context Behavioral Advertising

Cookies, pixels, and similar technologies may be used by Battery Junction and partners to deliver advertising based on activity on this site or other sites. Where required by law we honor browser privacy signals such as Global Privacy Control (GPC).