You spoke, we listened. We’ve reimagined our online experience to make shopping faster, simpler, and more enjoyable.
We’re thrilled to share it with you.
(We're still working out a few kinks - your understanding is appreciated!)
What’s New
- Blazing-fast navigation — pages load quickly, search is instant, and filters respond in real time.
- Better account tools — track orders, manage billing, and reorder essentials with just a few clicks.
- Mobile-first design — optimized for speed and responsiveness on any device.
- Expanded product info — detailed specs, guides, and recommendations to help you choose with confidence.
- Stronger security — password-free sign-in (with optional passkeys) makes access easier and more secure.
Why the Switch to Shopify?
Moving to Shopify gives us a stronger foundation to keep improving your experience. It’s the world’s most trusted e-commerce platform, powering millions of stores worldwide.
- Built to scale — as we grow, Shopify grows with us, ensuring a stable, reliable shopping experience.
- Future-ready — continuous updates mean we can bring you the latest innovations without delay.
- Seamless integrations — Shopify connects with leading tools for payments, shipping, and customer service, so everything works better together.
- Trusted by millions — if you’ve shopped with other Shopify stores, the experience will feel familiar and dependable.
In short: Shopify lets us focus less on technology headaches and more on serving you with speed, security, and convenience.
Your Account & Orders Are Safe
We’ve made the transition smooth and seamless. Your account details and past orders are still here — nothing has been lost.
Just log back in and you’re ready to go.
FAQ
Do I need a new account?
No. Your existing account has been carried over. Log in with the same email you’ve always used. If you already use Shopify with other stores, you can also log in faster with your Shop Pay account.
What about my login email and password?
Your login email stays the same. We’ve upgraded to a code-based login — quick, secure, and password-free. No passwords, no hassle.
When you sign in, you’ll receive a one-time 6-digit verification code by email. If you use Shop Pay / Sign in with Shop, you may also receive your code by SMS, so the process may already feel familiar.
Some devices and browsers let you create a passkey, so you can log in instantly without entering a code.
What about my order history?
It’s all still there — every past order has been preserved for your reference. Some older records with returns, or cancelled orders will be added shortly.
Will my saved addresses and payment info still work?
Saved addresses are available. For security reasons, you may be asked to re-enter payment details the first time you check out. If you already use Shop Pay, your saved payment methods and addresses will appear automatically for a faster checkout.
What to Expect Next
This is just the beginning. In the coming months we’ll roll out more features — personalized recommendations, new payment options, and advanced account tools — all designed to keep your experience fast, responsive, and enjoyable.
We can’t wait for you to experience everything we’ve been building.
Need Help?
Visit our Customer Service Portal for step-by-step guides, FAQs, and personalized support.



